Service and Warranty Support for JVR Customers

If you bought windows or doors from JVR Impact Windows & Doors, or had us install them, this page explains how to contact us about service or warranty questions for those products.

Who This Page Is For

This page is for customers who purchased products from JVR Impact Windows & Doors or had us install them. If you have a question about service or warranty for one of those products, please reach out, and we’ll review it with you.

Warranty Questions

If you have a question about a window or door we sold or installed, tell us what’s happening. We’ll look up your order and let you know the next step.

What to Have Ready

To help us assist you faster, please have the following available:

• Your order number or invoice, if you have it
• The approximate installation date
• The type of product and its location in your home
• A description of the issue and when it started
• Photos of the problem, if possible

How to Contact Us

Customers can call our office at 954-902-4418 or email your order information and questions to service@jvrwindows.com. Please include your name, your order number, and a phone number where we can reach you.